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Terms and Conditions

*Introduction*

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Welcome to Dua Food and Confectionery (Jordy's Crawings). By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms*

By using our website, you accept these Terms and Conditions in full. If you disagree with any part of these terms, please do not use our website.

*2. Use of the Website*

- *Eligibility:* You must be at least 18 years old to use our website. By using our site, you confirm that you meet this age requirement.
- *User Conduct:* You agree to use our website only for lawful purposes. You must not use our site in any way that could damage, disable, or impair it, or interfere with any other party’s use of the website.
- *Account Responsibility:* If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

*3. Orders and Payment*

- *Product Availability:* All orders are subject to availability. We reserve the right to limit the quantity of any products or to discontinue any product at any time.
- *Pricing:* All prices are listed in INR and are subject to change without notice. We strive to ensure accuracy but reserve the right to correct any errors in pricing.
- *Payment:* Payments must be made in full at the time of purchase. We accept RTGS/NEFT. All transactions are processed securely.

*4. Shipping and Delivery*

- *Shipping Policy:* We will make every effort to deliver your order promptly. However, delivery times are estimates and not guaranteed.
- *Shipping Charges:* Shipping costs will be calculated at checkout and are the responsibility of the customer unless otherwise specified.
- *International Orders:* Customers are responsible for any customs duties, taxes, or fees associated with international shipments.

*5. Returns and Refunds*

- *Return Policy:* We accept returns of unopened and unused products within 5 days of purchase. Please contact us for return instructions.
- *Refunds:* Refunds will be processed within 15 days of receiving the returned product. Refunds will be issued to the original payment method.
- *Non-Returnable Items:* Perishable goods, custom orders, and items marked as final sale are not eligible for return.

*6. Intellectual Property*

All content on this website, including text, graphics, logos, images, and software, is the property of Dua Food and Confectionery or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content without our express written permission.

*7. Limitation of Liability*

To the fullest extent permitted by law, Dua Food and Confectionery shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website or the purchase of our products.

*8. Governing Law*

These Terms and Conditions shall be governed by and construed in accordance with the laws of  Jurisdiction 12. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Jurisdiction12.

*9. Changes to Terms*

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new terms.

*10. Contact Information*

If you have any questions about these Terms and Conditions, please contact us at:

*Dua Food and Confectionery (Jordy's Crawings)*

Call 

91-9302335608

Email 

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